Question 1

What measures does Ozminibus take to ensure timely arrivals and departures?

Accepted Answer

Ozminibus prioritizes punctuality by using advanced GPS systems and real-time traffic updates to plan the best routes. Our drivers are experienced and familiar with the local area, ensuring timely arrivals and departures. We also recommend providing accurate travel details and booking in advance to avoid any delays.

Question 2

What are the benefits of choosing Ozminibus for airport and cruise transfers?

Accepted Answer

Choosing Ozminibus for airport transfers ensures a reliable, comfortable, and timely service. Our professional drivers are experienced in navigating the best routes, and our fleet is equipped with modern amenities and ample room for your belongings to make your journey pleasant. We also offer competitive pricing and flexible booking options to suit your needs.

Question 3

How does Ozminibus ensure the safety and comfort of passengers?

Accepted Answer

At Ozminibus, passenger safety and comfort are our top priorities. Our vehicles are regularly maintained and inspected to meet the highest safety standards. We also provide professional drivers who are trained to offer a smooth and secure ride. Additionally, our minibuses are equipped with comfortable seating, air conditioning, and other amenities to enhance your travel experience.

Question 4

What is the process for booking transfer with Ozminibus?

Accepted Answer

To book an airport transfer with Ozminibus, simply visit our website and fill out the booking form with your travel details. You can also contact our customer service team via phone or email to make a reservation. We recommend booking in advance to ensure availability and a smooth experience.

Question 5

What payment options are available for booking with Ozminibus?

Accepted Answer

Ozminibus accepts various payment options, including credit cards, debit cards, and bank transfers. We aim to provide a convenient and secure payment process for our customers. For more details on payment methods, please contact our customer service team.

Question 6

How can I get a quote for a customised ride with Ozminibus?

Accepted Answer

To get a quote for a customised ride, simply contact us with your specific requirements, such as the date and time, pick-up and drop-off locations, and any additional services you may need. Our team will provide you with a detailed quote and assist you in planning your journey.

Question 7

Are there any additional charges for extra luggage or special requests?

Accepted Answer

Ozminibus aims to provide transparent pricing with no hidden fees. However, additional charges may apply for extra luggage or special requests such as child seats or additional stops. Please contact our customer service team for a detailed quote based on your specific needs.

Question 8

Can I make changes to my booking after it has been confirmed?

Accepted Answer

Yes, you can make changes to your booking after it has been confirmed. Please contact our customer service team as soon as possible to update your travel details. We will do our best to accommodate your changes, subject to availability and any applicable terms and conditions.

Question 9

What should I do if I need to cancel my booking?

Accepted Answer

If you need to cancel your booking, please contact our customer service team as soon as possible. Our cancellation policy may vary depending on the type of booking and service package selected. Please refer to our terms and conditions or contact us for more information on our cancellation policy.

Question 10

How can I contact Ozminibus for further inquiries or assistance?

Accepted Answer

For further inquiries or assistance, you can reach us via:
 • Phone: 0435 777 886
 • Email: info@niktravelagency.com.au
 • Website chat service: www.ozminibus.com.au
Our dedicated team is always ready to assist you and ensure a seamless booking experience with Ozminibus.